QualityPro® Accredited · NPMA member · IPM-based serviceFree re-treatment between visits · Family- & pet-conscious · No long contracts(919) 555-0148
Veraway
FAQ

Questions, answered.

The things people ask before they book — on safety, guarantees, contracts, and how we treat each pest.

Guarantee

  • If covered pests return between your scheduled visits, we come back and re-treat at no additional charge. It is the core of every recurring plan — you are protected between visits, not just on the day we are there.

Safety

  • We use EPA-registered products applied strictly as directed on the label, and an Integrated Pest Management approach that uses the least-invasive effective method — often baits and targeted placements rather than broadcast spraying. The product label sets the re-entry interval; for most interior applications that simply means staying off treated surfaces until they are dry. We will always walk you through what we are using and any precautions.

Plans

  • No. Our recurring plans are month-to-month with no long-term commitment — you can cancel anytime. We earn your renewal by keeping pests out, not by locking you in.

Termite

  • Yes. Termite treatment is backed by a renewable termite bond with an annual re-inspection. Depending on the agreement, that can include re-treatment coverage if termites return. We will explain exactly what your bond covers before any work begins.

  • Yes. We perform WDO/WDI inspections and provide the formal report (the "termite letter") that lenders and buyers commonly require at closing. The inspection itself is free; any recommended treatment is quoted separately.

Mosquito

  • In the Triangle, mosquito pressure runs roughly April through October. Our seasonal program re-treats about every three weeks to maintain the barrier through peak months. We also offer single-event pre-treatments for weddings and parties.

Bed Bugs

  • Bed bugs have developed widespread resistance to common insecticides, and they hide deep in cracks where sprays cannot reach. Whole-room thermal heat raises the air temperature so every crevice reaches a level lethal to all life stages — including eggs — usually in a single visit, with no chemical residue. We reinforce with targeted residuals and verify with a follow-up inspection.

Rodents

  • Exclusion is sealing the gaps rodents use to get in — with hardware cloth, copper mesh, door sweeps, and sealant. Trapping removes the rodents that are already inside, but exclusion is what makes the fix permanent. Mice can enter a gap as small as a quarter inch, so we inspect the whole structure, not just where you heard the noise.

Service

  • Yes. We offer same-day service for stinging insects and active rodent issues, and 24/7 emergency response for wildlife. Call our priority line and we will get a licensed technician out as fast as we can.

Commercial

  • Yes. Our commercial programs are built for audit readiness — numbered device mapping, per-visit service documentation with corrective actions, trend reporting, and an online portal. We support AIB, SQF, BRCGS, FSSC 22000, FDA, and USDA inspections, and a dedicated account manager keeps your logbook current.

Pricing

  • Recurring general pest control starts around $39/mo on a quarterly plan after a discounted initial service; one-time treatments start at $149. Termite and commercial programs are quoted after a free inspection because they depend on your structure and needs. You always get a clear quote before any work begins.

Still have a question? Get a quote (919) 555-0148
Get protected

Ready to put a barrier around your home?

Get a free quote in minutes. We’ll identify the threat, recommend the right plan, and back it with our free re-treatment guarantee — no long contracts.